Customer Service

Customer Service The way it was meant to be!

Our Mission : Provide the best customer service possible.

Our greatest asset is our customers so we work keep your business.

True Customer Service

Let me introduce you to True Customer Service

Give us a call and one of our highly trained and dedicated staff will become familiar with both your infrastructure and your end users to create a support experience that is second to none.

HTS was founded on the concept of fostering positive relationships with our customers which results in repeat business based on customer satisfaction.  Since 2000 our number one goal is to provide the best customer service available at affordable prices.

We provide support services from companies as small as three computers to School Districts with hundreds. Our wide range of experience provides you, our customer, with the expertise to get the job done.


HTS BizCare and EduCare Services

Like all businesses your staff depends on your IT network, including Voice Video and Data. One of the major challenges in maintaining a computer network is trying to predict what will fail and when. Your technology needs to be as flexible as your business operation, so we developed HTS BIZCare Services.

  • Dramatically reduced issue identification and diagnosis
  • Faster issue resolution
  • Access to an expert IT staff
  • Lower support costs through preferred customer rates


Unlike many service providers HTS BizCare is not a one-size-fits-all solution.  Our service ranges from us running the IT department to on-call assistance for your IT staff. The flexibility we provide allows our clients to pick and chose the services they require. Don’t want to get into another contract you can’t get out of?   At HTS we will cancel or change a contract with a 60 day notice, we are that confident in our services and technical staff.